Job Posting: Member Services Counselor-State College

To apply for this position, please email hrd@midstates.aaa.com to submit your resume and cover letter (in an uncompressed format). Please be sure to state the specific position for which you are applying.

AAA Mid States is seeking a customer service-oriented individual for a full-time Member Service position working in our State College, PA office. This position is ideal for the candidate interested in working in a team environment interfacing with our Auto Club members.

Responsibilities/Duties

  • Fulfilling member requests related to planning road trips, books, maps and Notary services
  • Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
  • Make hotel, car and air reservations for members
  • Cashiering duties including the balancing of cash drawer
  • Additional member service functions as necessary
  • One day every 3 weeks will be worked in the Lock Haven Office

Required Skills & Experience

  • 1 year in a customer service position
  • Ability to cross sell products
  • The ability to work quickly and handle multiple tasks/assignments on a daily basis
  • High School Diploma or G.E.D. equivalency required
  • Ability to pass criminal background check for obtaining notary

What AAA Mid States Offers

  • Competitive compensation package
  • Comprehensive benefits package including: Medical, Dental, Vision, Life Insurance, Disability Coverage, 401(k) with Employer Contribution, and more

AAA Mid States is an Equal Opportunity Employer

 

To apply for this position, please email hrd@midstates.aaa.com to submit your resume and cover letter (in an uncompressed format). Please be sure to state the specific position for which you are applying.